● Rising customer complaints,
● Increased staff sickness,
● Decreasing productivity,
● Increasing conflict within teams
● Increased staff turnover.
These are “business problems” that can make you feel as though you are losing customers and profit that you have worked hard to acquire. However, the human stress response can explain all of these productivity problems.
The mind shuts off its most powerful problem solving, creative thinking and conflict resolution abilities in times of stress. This makes it impossible for staff to function at their full capacity.
You may already be taking these problems seriously and your managers may be spending hours reviewing your systems to try and “fix’ them. However, unless your managers have expertise in human psychology, they may struggle to uncover the root cause of the problem and find effective solutions.
There will not be a “one size fits all” solution. It takes rigorous, scientific intervention which may include adaptations to team culture, addressing difficulties in relationships and upskilling staff to deal with the psychological challenges of the pandemic and associated organisational change.
Our team of registered applied psychologists will help you to assess and make sense of the psychological difficulties your teams are facing and offer solutions. Our approaches are focused on helping you to regain and nurture the productivity of your team, the greatest asset in your business.